Frequently Asked Questions
How many photographers are included in your wedding coverage options?
We always have a second photographer along with us on your wedding day, unless you have a guest count of 25 people or less. We also bring along an assistant to help keep track of our equipment as well as to ensure that we stay on schedule. It allows us photographers to keep our focus on creating the most beautiful images we can! Please note that City Hall Wedding Packages only include one photographer.
What should we wear to our portrait/engagement session?
Anything that you feel confident and comfortable in, and anything that suits the location that we are shooting in. We recommend avoiding anything too matchy-match. We always love layers, complimenting colors, mixing prints and solids, great accessories and having your hair and makeup professionally done that day. We recommend searching pinterest and the lookbooks of your favorite designers and stores for inspiration.
How many photos will we receive?
The amount of photos that we deliver depends on many factors. You can usually expect around 60-80 images per hour of wedding coverage.
Do you offer custom coverage?
We are more than happy to provide custom coverage for your specific needs. Please email us and let us know what you are looking for and we will send over a quote for you!
Do you offer any discounts?
We completely understand that weddings may be costly, unfortunately, we are not able to offer discounts or negotiate our rates. We put a great amount of care and hard work into each of our weddings and refuse to provide less than our best work, period. We do however, offer special packages for intimate, weekday weddings.
Can we order extra prints or usb drives?
If you’d like to order prints, we make it easy to do so on your online gallery. You will also have shared copyrights to your image files which means you can print them yourselves as well. We highly recommend mpix.com for good quality prints. We also offer copies of your USB drives for $150 if your relatives want their own.
How long will it take to receive my images?
It takes between 8-12 weeks after your wedding day to received your images. Usually they are done sooner but we cannot guarantee the exact time they will be ready. Please be prepared to wait the maximum amount of time. We are more than happy to email you a few samples to share or use for Thank You cards if you email us and ask.
We'd love to work with you! How do we book you?
If you would like to book us for your wedding day, please email us and let us know! We will send over a custom contract for you to fill out and sign. We do require an $1,000 retainer at the time of contract signing to reserve your wedding date. This retainer goes towards your total balance due.
If you are booking your City Hall wedding with us, a $100 retainer will be due upon contract submission. The retainer will go towards your final balance due.
When is final payment due?
Your final payment is due one month before your wedding date. You have until this time to decide on the amount of coverage you would like as well.
If you booked your City Hall wedding with us, then your final payment will be due on your wedding day.
What forms of payment do you accept?
We currently accept cash, check, or debit card payments through Venmo. Credit cards may be used through Venmo as well, however they do charge a 3% fee.
Are you available for destination weddings?
We love destination weddings! We will travel just about anywhere you’d like to get married. Please email us for more information on pricing and availability!
Why do you charge tax?
Many people don’t realize that photography is taxable. Labor and services leading to a product (i.e. High Resolution Files on a USB Drive, prints, or an album, etc.) are taxable in California which is why we charge a additional 10% tax on all of our coverage options.
Will you be available to do a site visit with us before our wedding?
We are more than happy to visit your wedding venue and do a complimentary walk through with you, preferably at a time close to your wedding date so that we can see what the lighting conditions will be like on your wedding day. Please note that there may be special circumstances in which a walk through may require special arrangement, such as with destination weddings, or venues outside of the Bay Area. Please email us to check and see when a walk through may possible.
What if we’d like to keep our images private?
If you are uncomfortable with us blogging or posting your images, please let us know! We love to share our photos so that new clients can see our work but we understand and respect your right to privacy.